PRIVACY STATEMENT

Introduction

Rooter Express has a firm commitment to the privacy of individuals utilizing our Internet services. The following discloses our information gathering and dissemination practices for this site; http://www.rooterexpressonline.com

Usage Data
All web servers have the ability to automatically collect certain information that a web browser provides. This collection ability is commonly referred to as a usage log or a traffic log.

ROOTER EXPRESS's web site collects detail information such as IP address, domain name, browser, date, time and page accessed. This information is used in the general administration of our web site, diagnosing problems with the server and monitoring traffic patterns. The detail information collected is used only by ROOTER EXPRESS staff for internal purposes. Email address information is not collected by our usage logs. You will not be contacted by ROOTER EXPRESS personnel based on any entries in the usage log. No detail information collected in our usage logs will ever be given to any third-party.

In addition to collecting detail information, ROOTER EXPRESS may summarize the detail information and prepare aggregated information such as counts and flow patterns. This information is critical for the purposes of service monitoring, site improvement and content analysis. ROOTER EXPRESS may periodically publish this summary data. Summary data will never contain any references to or information provided by an individual.
ROOTER EXPRESS monitors all unsuccessful access attempts to our servers. We reserver the right to disable any account or IP address/range which repeatedly makes unsuccessful access attempts or, in our judgement, is attempting to bypass our security.

Internet Passwords
ROOTER EXPRESS may authorize users to access certain web pages or other Internet services by issuing a user ID and password combination. No employee or representative of ROOTER EXPRESS will ever ask for password information. If you are ever requested to provide your Internet password, do not provide it! You should immediately send an email to ron.gomes@mremedia.info providing the date, time, employee's name (if available) and a brief description of the incident.
Clients are assigned unique IDs and passwords. These accounts are assigned for the use of your organization only. You must not provide this information to anyone outside your organization.

Cookies and Web Bugs
ROOTER EXPRESS does not use cookies for any purpose at this time. If, at a future time, we decide to utilize cookies, ROOTER EXPRESS will change this privacy statement and place a notice directly on our home page.
ROOTER EXPRESS does not use Web Bugs as a means of tracking visitors or providing information to third parties. We believe this practice is at best deceitful and have a firm policy prohibiting the use of Web Bugs on our site.

Client Information
ROOTER EXPRESS maintains a database of client information including email addresses. This information is used only by ROOTER EXPRESS staff for communicating with our clients. None of the information in our client database is ever provided to any third-party without prior authorization by the client.

Mailing Lists
ROOTER EXPRESS enables visitors to provide their Email address on this web site. The Email address will be used only in connection with business between the visitor, the visitor's client and ROOTER EXPRESS. Any use outside that just described will be documented on the page requesting an Email address. After you have placed your name on a list, you may request to have your entry removed at any time. To be removed, email ron.gomes@mremedia.info. Include the page or pages from which you wish to be removed. In the future we will offer an automated "Opt-out" procedure. At that time, we will stop accepting email requests.

Exclusions
In the event that illegal activity (such as but not limited to 'hacking', harassment or violation of standing law or statue) using ROOTER EXPRESS equipment or facilities are detected, the offender waives the protection offered in our privacy statement. Any data collected on the offender may then be made available to their domain administrators or any law enforcement agency.

Compliance
ROOTER EXPRESS believes that it is compliant with all applicable privacy laws, regulations and guidelines published by the FTC and W3C. ROOTER EXPRESS considers those laws, regulations and guidelines to be minimum standards. We will continually monitor customer and visitor comments and suggestions. This feedback will be used to adjust our privacy statement to better address the needs and desires of our clients.

Contacting us
If you have any questions or comments about this privacy statement, the practices of this site, or your dealings with this web site, you can contact us at:

Webmaster
MRE Media Group.240 Pinefield Way, Athens, GA 30601

EMAIL: ron.gomes@mremedia.info

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